Privacy Policy

This privacy policy sets out how Adept Design (Norfolk) Limited uses and protects any information that you give us when you use this website. Adept is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy was updated on 22nd November 2021.

What we collect

We may collect the following information:

• name and organisation
• contact information including postal address, email address and telephone number
• information about your web browser capabilities, pages you view and traffic source
• any information you send to us in an email or form submission.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To provide and maintain our services.
• For the performance of a contract, the development, compliance and undertaking of the purchase contract for the products, items or services you have ordered from us.
• To contact you by email or telephone, to respond to requests for information or market our services.
• We use statistical information to measure and improve our services.
• We may periodically send promotional emails about new projects, services or other information which we think you may find interesting using the email address which you have provided. Every email we send of this nature will have an option to opt out of receiving future emails.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Transfer of your personal data

It may be necessary in order to provide our service to transfer limited personal data to third parties, such as print suppliers and delivery partners. This data will be transferred only for the purposes of supplying the service you have requested, and will not be used by third parties for any other purpose.

Adept may use third party tools to process and manage data, which may be stored and processed in other places. This means that information may be transferred to, and maintained on computers located outside of the EU. Adept will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

How we use cookies

A cookie is a small file which may be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual by remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can use this link to manage your cookie preferences for our website at any time.

We use the following cookies on our website:

Cookie acceptance

When you visit this site for the first time a message about cookies appears on the screen. Your cookie preferences are stored in a cookie called "uni_cookies". Once the cookie is set the message will disappear. You can change your preferences by visiting this page.

Google Analytics

Google Analytics provides anonymous statistics on website usage. Cookies are used to track the source of a visitor, their session on the website (to associate multiple page views to one visit) and whether they are a new or returning visitor.

PHP Session ID

A PHP session is created when certain functionality is in use on the website, allowing the website to uniquely identify one user between page loads. This is essential for the website's operation, and is used for facilities such as logins to the content management system and load balancing.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by emailing hello@adeptdesign.co.uk with your request.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to hello@adeptdesign.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.